Ontario’s Ministry of Consumer and Business Services has a Consumer Services Bureau that answers telephone inquiries and mediates written complaints between consumers and businesses. Topics covered include collection agencies, credit repair, consumer reporting, loan broker fraud, car repairs, home renovations, door-to-door sales, health clubs, modeling and talent contracts, and condominiums. You can reach the bureau at 1-800-889-9768. Click here for further information. An Online Complaint Form is also available here.
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